Choosing the right flooring or window coverings can feel overwhelming - but it doesn’t have to be. Whether you know exactly what you’re after or need a little expert guidance, we’ve created a simple, supportive process to help you every step of the way.
Here’s what you can expect when you work with us:
1. Book a Free Measure & Quote
If you already know the product you're after - whether it’s timber flooring, carpet, roller blinds or sheer curtains, start by booking a free measure and quote. One of our team members will visit your home, take precise measurements, and provide a tailored quote based on your space and selections.
This is a great first step if you’re confident with your choices and just need help bringing it all together.
2. Not Sure Where to Start? Book a Design Consultation
If you're not quite sure what you need, or you'd love an expert’s eye to help with design direction, we recommend booking an at-home design consultation. During this longer visit, we’ll walk through your space, talk through your lifestyle, and help guide you through product options that suit both your style and practical needs.
Consultations are $100 per hour - but that fee is fully redeemable when you go ahead with your project. It's a great way to get expert support while investing in a result you'll love for years to come.
3. Review Your Quote
After your visit, we’ll send through a clear, itemised quote so you can see exactly what’s involved. We’re always here to answer any questions or tweak your selections before you move forward.
4. Confirm Your Project
Once you’re happy to proceed, we’ll finalise your product selections and place your order upon receiving a 50% deposit. We’ll also provide a rough estimate for your installation timeline.
5. Professional Installation
Once your product has arrived at our warehouse, we’ll schedule your installation. Please note, the remaining balance is required prior to installation. Our experienced installers take great care with every job - treating your home with respect and ensuring everything is finished to the highest standard.
6. Aftercare & Ongoing Support
Once the installation is complete, we’ll check in to make sure you’re thrilled with the result. We can also share care tips to help your new flooring or window coverings look beautiful for years to come.
Ready to Get Started?
Whether you’re refreshing one room or transforming your whole home, we’d love to help.
Book your free measure and quote or schedule a consultation today—we can’t wait to bring your vision to life.